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Project Delivery

27 January, 2020

Successful delivery of a fit-out project involves a variety of individuals, skills and knowledge with the ability to work together to carry the project through from commencement to completion, handover, commissioning and ongoing support.

The project management team for a fit-out project is responsible for satisfying the client’s requirements in terms of functionality and budget. The team requires a program which follows a sequence of deadlines, milestones and tasks defined by an end goal and a budget. This involves being closely connected with all stakeholders and contractors to ensure easy communication and successful project delivery.

Health & Safety

Health and safety should be paramount for the entirety of the project. A site-specific safety plan is usual practice for project delivery and contains information on how to manage risk and health and safety requirements. The delivery team are responsible for the preparation of the health and safety plan, risk management plans, the conduct of H&S inspections and liaising with a third-party H&S consultant if necessary.

It is important to recognise companies who have achieved health and safety accreditations such as Constructionline accreditation and SafeContractor accreditation, as you can be guaranteed the delivery team are experienced and have the latest information in regards to project health and safety.


The delivery team should be transparent with communication throughout the project duration to ensure the job runs smoothly. A pre-start meeting is a vital first step, prior to commencement on site. Here it is determined what is important to the client, as well as the delivery team. It is a good idea to make sure the change management process is clear – i.e. change requests, CVI process and sign off as well as understanding who the key decision makers are for these changes. The program and procurement schedule should also be discussed, and all aspects of the delivery understood thoroughly by all stakeholders. During the entirety of the project, weekly progress reports should be issues as well as being involved in regular site visits.

Commissioning & Handover

Commissioning is a fundamental part of project delivery to ensure that services and building systems operate as per designed and are fit for occupation. This process takes place at the end of construction however can be phased on larger more complex projects if necessary.

Sub-contractors/the delivery team are responsible for commissioning or testing figures/results which are checked for compliance where possible and made available for the client. They are also in charge of inspecting their own work, producing a snag list where applicable with an aim of correcting any snags for final inspection and sign off.

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